Contact Us

We're here to help you succeed. Get in touch with our support team for any questions about courses, exams, or technical assistance.

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Email Support

Get help via email within 2 hours

support@certraptor.com

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Support Hours

Monday - Friday9 AM - 6 PM PST
Saturday10 AM - 4 PM PST
SundayClosed
Email Support Available

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Frequently Asked Questions

Quick answers to common questions about our support process

How quickly will I receive a response?

We respond to all inquiries within 24 hours during business hours (9 AM - 6 PM IST). For urgent matters, please email us directly.

What information should I include in my message?

Please include your account email, course name (if applicable), and a detailed description of your question or issue.

Do you offer phone support?

Currently, we provide support via email to ensure thorough and documented responses. Our team responds quickly to all inquiries.

Can I get technical help with exam preparation?

Absolutely! Our expert instructors provide personalized guidance on study strategies, exam tips, and technical concepts.