Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: September 17, 2025
Your Trust Matters

At CertRaptor, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, and services. By using our platform, you consent to the practices described here.

1. Information We Collect

When you use CertRaptor, we may collect the following types of information:

Personal Information

Name, email address, contact details, login credentials, and payment details (if applicable).

Usage Data

Information about how you interact with our platform, such as quizzes attempted, scores, time spent, and performance analytics.

Technical Data

IP address, device type, browser details, and cookies to improve platform functionality.

2. How We Use Your Information

We use your information to:

Provide you access to quizzes, practice tests, and analytics
Personalize your learning experience and show strengths/weaknesses
Process payments and manage subscriptions
Send updates, notifications, and important communications
Improve platform performance, security, and user experience
Comply with legal and regulatory obligations under Indian law

3. Data Protection & Security

Our Security Commitment

  • We implement industry-standard security measures to safeguard your data.
  • Access to your personal information is restricted to authorized personnel only.
  • While we take all reasonable steps to protect your data, no method of electronic storage or transmission is 100% secure.

4. Sharing of Information

We do not sell or rent your personal data.

However, we may share your information in the following circumstances:

1
Trusted Service Providers

With payment processors, hosting providers under strict confidentiality agreements

2
Legal Requirements

When required by law or government authorities under the Information Technology Act, 2000 or the Digital Personal Data Protection Act, 2023

3
Platform Security

To protect our rights, prevent fraud, or ensure platform security

5. Cookies & Tracking

How We Use Cookies

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic.

Note: You can manage or disable cookies in your browser settings, but this may affect platform functionality.

6. Your Rights

As per the Digital Personal Data Protection Act, 2023, you have the right to:

Access Rights

Access the personal data we hold about you

Correction Rights

Correct or update inaccurate information

Deletion Rights

Request deletion of your data (subject to legal limitations)

Withdrawal Rights

Withdraw consent for data processing

How to Exercise Your Rights: Requests can be made by contacting us at: support@certraptor.com

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our platform may contain links to third-party websites. CertRaptor is not responsible for the privacy practices of external sites. We encourage you to review their policies.

9. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or platform improvements. Updates will be posted here with a revised "Last Updated" date. Continued use of the platform implies acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Bengaluru, India

This Privacy Policy is governed by Indian law and complies with the Digital Personal Data Protection Act, 2023.